Field notes / Platform improvement

Write Your Course Platform Requirements Before Comparing Tools

Use a practical requirements matrix to compare course platforms by learner tasks, priorities, demonstration evidence, reports, and running costs.

Retro comic of an educator comparing two clipboards and pointing to a padlock requirement.

An online course platform requirements checklist should describe what learners and your team need to do, how important each requirement is, and what evidence would show it works. Start with the program you intend to offer. Then use the same checklist in each platform demonstration, including the subscription plan and any connected tools being proposed.

For a healthcare practitioner who already teaches, this turns a broad question—“Which platform is best?”—into a more useful one: “Which setup can support our teaching and the way we plan to run it?”

You do not need a long technical specification to begin. A short list of clear, testable requirements can guide a better comparison.

What must your first program support?

Describe one realistic learner journey. How does someone enroll, find the first lesson, use a resource, ask for help, and complete the activities you require? Include the work your team does behind those steps.

Be specific about the teaching format. Recorded lessons, a recurring resource library, and a live cohort can create different requirements. If that decision is still open, start with our course, membership, and live cohort comparison.

Translate broad feature names into observable actions. “Memberships” could mean ongoing payments, a resource library, or access that ends on a defined date. “Reporting” could mean seeing who enrolled or exporting a particular record. Write the actual behavior you need.

For example: “After signing in on a phone, a learner can find their assigned course and reopen the current lesson.” Add the conditions that matter to your audience. This gives someone a task to demonstrate and gives you a result to evaluate.

Which requirements are essential, useful, or optional?

Give each requirement one priority:

  • Essential: The first release cannot operate as intended without it.
  • Useful: It would improve the experience or reduce administration, but you have an acceptable alternative.
  • Optional: It can wait without preventing learners from using the program.

Keep essential requirements selective. A wish list where everything is mandatory makes it difficult to compare sensible options. At the same time, do not trade away a necessary capability because a platform has many attractive extras.

The matrix below is a fictional planning example for a practitioner offering recorded lessons, downloadable exercises, and occasional live discussions. Its priorities are examples to adapt, not a universal specification for healthcare education.

Priority Example requirement Evidence to request
Essential Enrolled learners can access their assigned lessons on a phone Complete sign-in, open a lesson, and return to it using a test account
Essential Learners can use the required teaching materials Try the actual lesson player, captions, and sample download; record access barriers
Essential An administrator can export the enrollment and progress fields the program needs Export a sample file and compare its columns with the required record
Useful Learners receive a reminder before a live discussion Show the proposed reminder process, including any connected service
Useful A second administrator can help without sharing the owner's login Demonstrate the proposed role and its permissions on the quoted plan
Optional The lesson area has additional decorative customization Show the available controls and identify any paid design work
Retro comic of three separate document trays holding cards with a padlock, an open book, and a paintbrush.

Sort requirements by their role in your program before comparing products. The same feature may be essential for one teaching business and optional for another.

Add a result column for each candidate: demonstrated, needs confirmation, or does not meet the requirement. Keep an unknown visible. A promising sales answer is a reason to investigate further, not evidence that the requirement has passed.

How do you test a platform against the checklist?

Ask each provider to follow the same short scenario. Use fictional learner details and a sample of your own approved teaching material. A generic tour may show useful features while missing the steps your learners will actually take.

For every important result, record the platform, plan, date, and conditions demonstrated. Note whether the task works within the platform, needs another service, or depends on a manual step. Then identify who will maintain that process.

Include the administrator's work. Ask someone to show how they would update a download, help a learner regain access, and find the record you need. These routine jobs affect how manageable the program will be after launch.

Accessibility deserves its own review. Trying a keyboard journey, checking readable zoomed content, and inspecting captions can reveal problems early. W3C's Easy Checks guidance explains that preliminary checks cover only part of accessibility; passing them does not establish that a site is fully accessible. Ask what further evaluation your program needs. W3C guidance on first accessibility checks.

What should you confirm about costs and data?

Compare the setup you would actually use. Record the subscription tier, learner or administrator limits that affect you, required add-ons, payment-related charges, and any separate implementation or support work. Ask what happens to the cost when your expected usage grows.

An included feature and a feature on a higher plan are different proposals. A manual workaround also has a cost in your team's time. Make those differences visible before comparing totals.

For records, name the fields you need and ask to see an export. Thinkific's progress-report documentation, for example, describes course activity reports that can be exported as CSV files. That is a starting point for asking about the exact report and access required; it does not establish that every record can move to another platform. Thinkific progress-report documentation.

Also ask how you can retrieve your teaching files and records if you leave. Keep the answer separate from a claim that another platform can import them. Retaining a file and transferring a working course are different tasks.

Use our course-build cost factors guide to connect these decisions with the scope of implementation.

When is your shortlist ready for a decision?

Choose from the options that can meet the essential requirements under an acceptable operating arrangement. Then compare the useful features, total expected cost, administration, and support. An unresolved essential requirement should stay open until you have enough evidence to decide.

Before committing, collect the same short record for each finalist: the proposed plan, demonstrated results, unresolved questions, required connections, and responsibilities after launch. This makes the choice explainable to a colleague and useful to the team building your program.

Do we need a full learning management system?

Start with your teaching and operating requirements. The label alone does not establish whether a product can support your program. Use your checklist to compare the actual setup being offered.

Should we choose the platform with the most features?

Give priority to the features your program will use and the work involved in running them. Extra features only help when they serve a real need.

Can we use a manual process for the first release?

Yes, if it is practical for the expected volume and someone owns it. Describe the steps, the fallback when something is missed, and when you would reconsider the approach.

Our team can help turn your requirements into an agreed course setup and learner journey. Explore Courses, Memberships & Events, then Work with us to discuss your program.

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